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Through its unique coaching approach, all employees—including supervisors, managers, and executives—can access a problem-solving coach anytime, from anywhere. Whether it’s a stressed out single mom who is a
third shift supervisor, a harried sales representative stuck in an airport, or a pressured executive struggling
with leadership problems, a coach is always available and ready to help.
What is the CAPI HelpLine Coaching Program?
Workplace “coaching” is emerging as one of the fastest growing trends in America today. CAPI corporate coaches
serve as an objective resource your employees contact when faced with job-related stress or difficult personal
issues. Coaching helps ensure that employees stay motivated and committed to increasing their job performance.
Through the CAPI HelpLine, your employees can contact a pleasant, professionally trained coach 24 hours a day, 7
days a week.
The HelpLine coaching staff will help your employees with such issues as:
- Minimizing work-related stress.
- Managing time more wisely.
- Resolving conflict.
- Decreasing tardiness and absenteeism.
- Improving marriage and parenting skills.
- Overcoming alcohol/drug dependency.
- Coping with serious injury, illness or death in the family.
- Increasing retention.
HelpLine coaches: Making the most of all your employees...and making your leaders stronger.
HelpLine coaches can be valuable to all your employees regardless of their position in the company.
Our coaching staff is trained to help people who are dealing with family conflicts, stress problems,
or life’s challenges. This is where most EAPs stop.
One of HelpLine’s unique differences is our approach. For us, where most EAPs stop is only the
beginning. Due to the structure of HelpLine, company leaders realize they can call us before a problem
begins. We get daily phone calls from supervisors, managers, and executives looking for help with leadership
problems. We’re able to help them intervene at a level that prevents problems from impacting productivity
or the bottom line. HelpLine coaches are ready to assist your people—all your people. And our
toll free coach-answered telephone lines are answered around the clock, because we know emergencies don’t
wait for office hours.
Coaching helps your key employees:
- Clarify professional and personal goals.
- Improve interpersonal skills necessary for team building.
- Identify and implement the best course of action in accomplishing a task.
- Develop leadership qualities and utilize them on the job.
- Maximize personal performance at home and at work.
- Sharpen communication skills.
- Achieve short-term and long term goals.
Does the HelpLine really work?
According to the National Institue of Mental Health, unequivocally YES. By their estimates, 88%
of all problems people seek counseling for can be dealt with over the telephone—as long as these
factors are met: immediacy, confidentiality, and anonymity. The HelpLine meets these requirements.
According to a recent survey, 50 major coporations with EAPs reported:
- 14% increase in productivity
- 21% reduction in absenteeism
- 75% reduction in inpatient alcohol and drug abuse treatment costs.
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